O365+ for First Line Worker

Modern tools to connect and engage your Firstline Workers
from HK$ 31.00 / Monthly
Category : Office 365
Industries : all industries

Overview
Features
Editions & Pricing
Overview
Features
Editions & Pricing
 
 

Maximize the impact of your Firstline Workers

Firstline Workers, the lifeblood of manufacturing, retail, healthcare, government, and many other sectors, are the first in line to engage with customers, represent a company’s brand, and see products and services in action. Office 365 delivers the right tools and technologies to maximize the impact of these strategically vital workers. Office 365 makes it easy for them to communicate, manage their work lives, train to improve their skills, and share ideas and knowledge.

Retail

  • Spend more time with customers and less time creating and managing schedules and tasks.
  • Provide smarter, simpler tools to your Firstline Workers to view schedules, swap shifts, request time off, manage tasks and simplify their workday.
  • Connect your stores and workforce to the information they need to do their best work, such as promotional offerings, corporate announcements, and real-time sales trends and insights.
  • Help and prepare new hires by delivering targeted training materials to them and seamlessly scheduling their onboarding activities.
  • Protect customer information, track and control data access, and centrally manage your employees’ digital identities.

  • Hospitality

  • Enhance the guest experience by providing your hospitality workers with simple tools to stay connected and up to date with their schedules and guest activities.
  • Streamline operations and property management by making it easy for your managers to assign tasks, dispatch work orders, and manage the daily upkeep needed to exceed guest expectations.
  • Communicate details and connect your organization to ensure that even at the busiest times, your workforce stays engaged and the guest experience remains their top priority.
  • Give your properties the tools and capabilities to quickly train and prepare seasonal employees and new hires.
  • Provide digital identities across your organization and control and manage access to guest, property, and corporate information.

  •  

    Manufacturing

  • Simplify schedule management and skills alignment in even the most complex manufacturing systems and operations with easy tools to create and manage Firstline Worker shifts and tasks.
  • Provide simple forms, lists, and guidance to reduce variance and focus efforts on the details and work that matter most.
  • Increase efficiency and keep your organization up to date with coordinated communications, floor alerts, and best-practice sharing.
  • Deliver instructional videos and safety manuals and communicate new policies and work orders to keep your workers current and compliant.
  • Manage access, control data availability, and centralize creating and managing the digital identities of your workforce.


  • “What’s really exciting about Office 365 is that when we deliver these familiar tools to the field, employees just run with them.”

    - Carl Dawson, IT Director, Marks & Spencer


    What is Superhub O365+

    A tailor-made solution integrating Microsoft’s technological know-how with Superhub’s support and services, as well as value-added cloud solutions that best-suit your unique business needs.


    Why Superhub O365+

    • Cloud Expertise
      • Microsoft Gold Partner and CSP, Cloud Expertise since 2008 specialized in supporting SMEs
      • Largest Hosted Exchange Customer Base in HK
    • End-User Support
      • 7x24 Support Team resolves over 90% tickets within 1 business day
      • Team of Microsoft Certified Engineers, knowledgeable presales and Cloud Advisors
    • Professional Training
      • For IT admin and end-users, free up IT workload on educating colleagues and focus on core business development
      • Get IT resources resources for companies without IT team
    • Advisory Services

      • Get the best out of Exchange Online+ for maximum return on investment
      • Dedicated account manager for assistance and provide professional insights to enhance application usage


    Office 365 for First Line Worker

    Maximize the impact of your Firstline Workforce. Office application not included.


    Office applications included

    (Not included)

    This compatibility with Office does not include the Exchange Online Kiosk or Office 365 Enterprise F1 plans.


    Services included


    Exchange

    OneDrive

    SharePoint

    Skype for
    Business

    Microsoft
    Teams

    Yammer

    • Microsoft StaffHub is purpose-built for the Firstline Workforce to manage their work day—schedule management, information sharing and the ability to connect to other work-related apps and resources
    • Business-class email through Outlook browser experience with 2 GB per user mailbox, attachments up to 150 MB, anti-malware protection, and anti-spam filtering
    • Exchange ActiveSync (EAS) is supported for phones and POP support for desktop email clients
    • Skype for Business broadcast meetings in a browser or on nearly any device
    • Microsoft Teams in Office 365 and bring together chat, content, people, and tools in one place
    • OneDrive for Business gives each user 2GB of personal cloud storage that is accessible from anywhere. Easily share documents and send email attachments and control who can see and edit each file
    • ​SharePoint Mobile App provides secure access to company intranet resources
    • Yammer gives you a faster, smarter way to connect and collaborate across your company
    • Word, OneNote, PowerPoint, and Excel browser versions
    • Easily create engaging, interactive web-based reports, presentations, newsletters, trainings, and more—right from your phone, tablet, or browser with Sway
    • Microsoft Stream makes it easy for everyone to collaborate with video to stay connected to the content that matters most
    • ​Build automated workflows between apps and services to get notifications, synchronize files, collect data, and more with Microsoft Flow – no coding required
    • Quickly build and publish custom business apps for web and mobile with PowerApps. Choose from templates or start from scratch to extend your business data – no coding required
    • New third-party and customer-developed apps work with Office and SharePoint to bring web services right into your documents and sites.​

    Common features that all Office 365 plans have

    • Reliability - Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).
    • Security - Cutting-edge security practices with five layers of security and proactive monitoring help keep customer data safe.
    • Privacy - Your data is yours. We safeguard it and protect your privacy.
    • Administration - The admin portal provides IT detailed configuration options for your services, either from an online portal or through automated management with PowerShell commands. You can use the Admin app to manage your services on the go.
    • Up to date - No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers in an IT-configurable experience.
    • Active Directory integration - Manage user credentials and permissions. Single sign-on and synchronization with Active Directory.
    • Support - 24/7 phone support for all IT issues. For less urgent issues, you can make service requests directly through the admin portal.



    Support Options
    Phone Support:
    Email Support:
    Knowledge base URL:
    Support Details
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